Help Center

You can access your order status and history by signing in to your account here.  You can also reach us toll-free 1.877.687.1377, Email us orders@bougieecosmetics.com (Mon-Fri 8AM-4PM EST) 

Contact us within one hour of placing your order by our toll-free number, 1.877.687.1377 between 8AM - 4PM EST, and we will do our best to accommodate your request.

Yes, you can. For our Return & Exchange Policy CLICK HERE

If your online order is not as expected, contact us at 1.877.687.1377 or by email orders@bougieecosmetics.com for assistance.

Yes. Bougieecosmetics.com is pleased to offer shipping worldwide outside of Canada and the United States. 

Shipping rates are calculated at checkout for orders under $125 (excluding taxes)

Orders are shipped within 3-7 business days. Monday - Friday 8am- 5pm est

All our orders are shipped by Stallion Express, UPS, Purolator and Canada Post

When your order is shipped, a tracking number will be added to your order and it will appear on the order status page.  Click here to log into your account. 

Basically, Route will cover the cost of all lost, stolen or broken items that have been insured by you. 

After you pay,  you will receive an email confirming that you have decided to protect your shipment. A simple click on the included "File Claim" link in the email with your order info.  

Route Shipping Insurance handles any issues which happens in transit (if your order never shows up, gets broken in transit, or is stolen from your porch- they cover it). To file a claim, pls use the link in the email you received when you ordered. Copy transaction ID and click file a claim click here

We accept Visa, MasterCard, American Express, Discover and Afterpay

Afterpay is a free service offered by retailers to shoppers to purchase and pay in four instalments, due every 2 weeks.  Simply choose Afterpay as your payment method at checkout. 

Afterpay does not run a credit check and there are no upfront fees or interests. 

The only fees that may be incurred by shoppers are late fees if your scheduled payments are unsuccessfully processed and, after being notified, you do not log into your Afterpay account to make your payment via a different method. You can also change the due date of a payment yourself via the Afterpay mobile app or website. 

To know how Afterpay works click here

To learn more about Afterpay click here

Bougiee Cosmetics is happy to offer gift wrapping for only $3.99. To learn more click here

Yes.  We offer gift cards. They are available for purchase in $50 $75 and $100. 

Our artist discount program offers special discounts to artists and it is extended to celebrities, models, editorial, film & television makeup artists and beauty school students. For our Artist Discount Program CLICK HERE

Parabens are a group of synthetic compounds commonly used as preservatives in a wide range of beauty products. What is concerning is while some products contain limited amount of parabens with safe limits set by the FDA, cumulative exposure to the chemicals from several different products could be overloading our bodies and contributing to a wide range of health problems. The biggest concern is that parabens are known to disrupt hormone functions, an effect that is linked to increased risk of breast cancer and reproductive toxicity. Products that are paraben free do not contain any parabens.

No. Our products are paraben-free. 

Products that are paraben free do not contain any of the parabens.

There are six types of parabens to be aware of, most commonly used in beauty/skincare products: Methylparaben, Ethylparaben, Propylparaben, Isobutylparaben, Butylparaben and Benzylparaben. Parabens are easy to spot on product labels because they end in "paraben" 

To see if you qualify, pls send an email to sales@bougieecosmetics.com